About shipping
Shipping Area
We currently ship to Japan, the United States, and Hong Kong.
We are currently working on expanding global shipping to reach even more customers worldwide.
New shipping destinations will be announced on our official Instagram account.
Follow our Instagram page to stay tuned for the latest updates.
About Shipping Fees
Shipping costs are the customer's responsibility.
However, purchases above a certain amount qualify for free shipping.
The purchase amount for free shipping may vary depending on the delivery address and order details, so please check the shipping costs at the time of your order for more information.
About delivery times
Your order will be delivered within approximately 1 to 2 weeks.
However, delivery times may vary depending on the destination country/region, customs procedures, shipping conditions, etc. We appreciate your understanding.
About Matcha
What kind of matcha do you use?
We offer matcha made from tea leaves grown in Shizuoka Prefecture.
While the tea leaves used vary by grade, our lineup also includes matcha made from tea leaves from the Honyama and Okabe regions, which are traditional and representative tea-producing areas of Shizuoka.
How long does it stay fresh after opening?
The color and aroma will gradually evolve over time.
To enjoy the finest quality and freshness, we recommend consuming it as soon as possible after opening.
Returns and exchanges
Returns and exchanges
If the product has a manufacturing defect or flaw, please send us photos showing the product's condition, and we will confirm the issue and arrange for a return or exchange.
Please note that we may not be able to accept returns or exchanges for damage to the exterior or packaging due to impact during shipping or for products that have been opened.
If you have any concerns after receiving your product, please contact us first.